Here are some FREQUENTLY ASKED QUESTIONS we hear or read from our customers.
We hope you will find it helpful, if not, we wait for your comments at agra@agraart.pl

Do I have to pay something for estimation, opinion of the painting I send?

Certainly you pay nothing for any estimation or opinion. More, you pay nothing even if your painting is included to our auction offer, even if it does not sell. It means that all costs of photos, catalogue, experts is on our side. However if you desire a written expertise we will charge you.

My painting requires restauration and frame repair, who will do it?

Any time it is necessary to restaurate painting or frame we ask you for your approval, presenting you detailed service cost. It is up to you - either you do not agree abd leave the painting like it is (but this decreases its sale probability), or you pay for that. We can also deduct these costs after sale of the painting. Usually the minor painting restoration (cleaning) costs about 100-300 $, and complete frame costs is about 200-500$, depending , of course of the size.

Can I ship you a painting for auction?

Of course. Please refer to our section "Shipping guide" where you can find all necessary informations about shipping procedure, and you can also download specimens of documents required with shipping.

How will I be paid after succesful sale?

We can easily transfer you the money by bank to any place in the world. You are paid 2 weeks after the sale/auction. If you happen to come to our beatiful country we can, certainly, give you cash :))

What will happen in my painting does not sell? Can I take it back ?

You can hear somewhere that it is impossible to take out of the Poland the objects that were created before 1945. It is true, but concerns objects that are in the country not these taht were imported from abroad.
We usually perform a confitional custom clearance procedure with your objects, and this means that we can easily send you painting back, if unsold.